Friday, December 23, 2011

New UI coming for Oracle Support

Just received the email this morning - Oracle Support interface is changing again. In a nutshell, they are converting from the HTML and Flash interfaces to an Oracle ADF-based interface. This will be happening over the next month and a bit. I applaud the decision to use the Oracle ADF product. I look forward to seeing whether Oracle has learned anything about UI design from the miserable Flash interface. And I do wonder why they insist on eliminating the useful SupportHTML interface for pure query work. This should be interesting. A lot of the lull in the past few years has been due to the Support interface. If this works, I may just start being happy with Oracle again.

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